Dissapointment with Jet Central
05-19-2008, 09:08 PM
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Dissapointment with Jet Central
Ok guys let me share with you my experience...got a Rhino runs great and never had a problem and sure didn't want to stop flying for the 25 hour maintenance schedule. anyway send it in and today i get a call...engines coming back to me but i need to pay $250...what thaught I had a warranty? well I was told to read my service manual which i did and of course it does not say anything about paying for service...at this point what would you do? your turbine is held hostage cause you know i would not get it back without paying the ransom..i am disappointed because if i knew that thats how a jet central warranty works i would have flown the thing till I heard the bearings squealing...approximately 100 hours and then send it in cause the price would have been the same..or buy bearings from boca bearings or just drive my self to Carlos at RTI and got it turned around in two days.. The warranty was the main reason I even bought the engine I could have bought a jet cat p160 and have kero start...so at least you guys know how the "warranty" works
05-19-2008, 09:10 PM
#2
RE: Dissapointment with Jet Central
i thought everyone knew it was a fixed 250 bucks on any of their turbines for the 25 hr service (assumeing no FOD/User damage), seams i knew that and don't even own one of that brand.
05-19-2008, 09:27 PM
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RE: Dissapointment with Jet Central
I am the original owner...I guess there is always fine print and implied meaning...for instance if the waranty only covers parts that are not involved in a crash then they will never have to replace anything because a compressor or any other turbine part spinning in plain air does not get damaged..lets do physics ...If a super bee spins above 160,000 and those bearings should be checked at 25 hours why is a rhino spinning at 116 on the same 25 hour schedule?...so if you buy a jetcentral engine you are committing to paying $250 for every 25 hours for the rest of that engines natural life which could technically outlive you...thats a lot of money.
05-19-2008, 09:27 PM
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RE: Dissapointment with Jet Central
Dude......that's how it works: you pay $10 per hour of runtime to never have to pay for anything else. (I think that is about $2 a flight for engine insurance[X(]) Uh..................you probably could list that Rhino on RCU and then you could get the brand you want! 
I bet it wouldn't take long to sell.....
I bet it wouldn't take long to sell.....
05-19-2008, 09:32 PM
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RE: Dissapointment with Jet Central
you think so Smitty1001....I dont think it would sell so fast..plus to transfer the warranty is also $250....to tell you the truth there is no black magic to turbines and they are not hard to fix because its just remove and replace...car turbo shops have the compressor and Jetmax has turbine wheels and ngv in all the popular sizes....need i go on?...If you want tho I have a recently ovehauled rhino for 3k if anyone wants to p/u in miami fl?
05-19-2008, 09:37 PM
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RE: Dissapointment with Jet Central
ORIGINAL: NUNU
...................to tell you the truth there is no black magic to turbines and they are not hard to fix because its just remove and replace...car turbo shops have the compressor and Jetmax has turbine wheels and ngv in all the popular sizes....need i go on
...................to tell you the truth there is no black magic to turbines and they are not hard to fix because its just remove and replace...car turbo shops have the compressor and Jetmax has turbine wheels and ngv in all the popular sizes....need i go on
so why in your infinite wisdom didn't you buy a Jet Joe and save the $$$ and just do any repairs yourself???
05-19-2008, 09:40 PM
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RE: Dissapointment with Jet Central
NUNU,
as KC suggests, you might be happiest with a kit-built. then you could do the repairs yourself.
I will continue to write the $250 checks every 25 hours and watch the magic show
as KC suggests, you might be happiest with a kit-built. then you could do the repairs yourself.
I will continue to write the $250 checks every 25 hours and watch the magic show
05-19-2008, 09:52 PM
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RE: Dissapointment with Jet Central
Well you have a great turbine but most people buy a great marketing ploy. The biggest problem is, it's a misconception that turbines need a 25hr maintenance schedules when 90% of the users can do their own basic maintenance, most turbines will run 75+ hrs with out a bearing overhaul if well maintenance by the user. With today’s greatest developments in turbines they should last 75+ hrs. I bet if you ask any turbine manufacture how much warranty work they do versus crash damage, the percent would be in single digits.
05-19-2008, 10:14 PM
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RE: Dissapointment with Jet Central
Someone needs to put on their big girl panties and deal with it 
.....a good example of most warranties is my wife's Deville that has a 100,000 mile "bumper to bumper" all inclusive warranty, but it still costs $100 for each warranty repair (after the first 36k miles), which I fullly understood when I purchased the car. I happen to own a Rhino (and couldn't be happier with it and Jet Central). I also read the warranty before I bought it and I understood that for every 25 hours of run time my cost was going to be $250. If that $250 warranty cost had been a deal breaker for me, I would have stayed with the OS Max .46 and my Sig Somethin' Else. 
.....a good example of most warranties is my wife's Deville that has a 100,000 mile "bumper to bumper" all inclusive warranty, but it still costs $100 for each warranty repair (after the first 36k miles), which I fullly understood when I purchased the car. I happen to own a Rhino (and couldn't be happier with it and Jet Central). I also read the warranty before I bought it and I understood that for every 25 hours of run time my cost was going to be $250. If that $250 warranty cost had been a deal breaker for me, I would have stayed with the OS Max .46 and my Sig Somethin' Else.
05-19-2008, 10:44 PM
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RE: Dissapointment with Jet Central
I guess your right Bird of pray...at least the engine is good...Kc36330 i guess i didnt do the kit things for two reasons...I they dont have a turbine with 34+ pounds and two the warranty i thaught i was getting..i do have a tjt 3000 that i rebuilt with jetmax parts and its sweet got info from the europeans and did my own fuel manifold also...its fun to work on...thats probably why I am dissapointed cause i thaught i was buying something special...just wanted to let a few of you guys know or we might all be wearing big girl panties..Richard-RCU I like the ones from victoria secrets best
05-19-2008, 11:05 PM
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RE: Dissapointment with Jet Central
ORIGINAL: NUNU
Ok guys let me share with you my experience...got a Rhino runs great and never had a problem and sure didn't want to stop flying for the 25 hour maintenance schedule. anyway send it in and today i get a call...engines coming back to me but i need to pay $250...what thaught I had a warranty? well I was told to read my service manual which i did and of course it does not say anything about paying for service...at this point what would you do? your turbine is held hostage cause you know i would not get it back without paying the ransom..i am disappointed because if i knew that thats how a jet central warranty works i would have flown the thing till I heard the bearings squealing...approximately 100 hours and then send it in cause the price would have been the same..or buy bearings from boca bearings or just drive my self to Carlos at RTI and got it turned around in two days.. The warranty was the main reason I even bought the engine I could have bought a jet cat p160 and have kero start...so at least you guys know how the "warranty" works
Ok guys let me share with you my experience...got a Rhino runs great and never had a problem and sure didn't want to stop flying for the 25 hour maintenance schedule. anyway send it in and today i get a call...engines coming back to me but i need to pay $250...what thaught I had a warranty? well I was told to read my service manual which i did and of course it does not say anything about paying for service...at this point what would you do? your turbine is held hostage cause you know i would not get it back without paying the ransom..i am disappointed because if i knew that thats how a jet central warranty works i would have flown the thing till I heard the bearings squealing...approximately 100 hours and then send it in cause the price would have been the same..or buy bearings from boca bearings or just drive my self to Carlos at RTI and got it turned around in two days.. The warranty was the main reason I even bought the engine I could have bought a jet cat p160 and have kero start...so at least you guys know how the "warranty" works
Thermal prob goes south - Replaced FOC
Starter motor goes south - Replaced FOC
Solenoids go south - Replaced FOC
ECU goes south - Replaced FOC
Injectors, Burn can, etc. etc goes south - Replaced FOC
Having my Super Eagle tuned up every other season for just 250.00 - Priceless
Alan
05-19-2008, 11:07 PM
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RE: Dissapointment with Jet Central
read it guess it should have cost me $45 for 4 hours = $180 not $250...but whatever guess its the gas prices and the terrorist..lmao no seriously i think the next 25 hours i should do a pictorial disassembly and inspection so everyone interested in these little wonders can peep it out...you guys down for it?
everytime I have a flameout we are talking $280 at least.
05-19-2008, 11:51 PM
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RE: Dissapointment with Jet Central
wow that sux...my overall point was that no where in the manual or warranty info did it say that you were gonna get charged any particular amount...if it did i would send the engine in when it needed to and not every 25 hours..like bird of pray said...it would be more like 75 hours before it really even begun to show wear
05-20-2008, 12:11 AM
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RE: Dissapointment with Jet Central
ORIGINAL: NUNU
wow that sux...my overall point was that no where in the manual or warranty info did it say that you were gonna get charged any particular amount...if it did i would send the engine in when it needed to and not every 25 hours..like bird of pray said...it would be more like 75 hours before it really even begun to show wear
wow that sux...my overall point was that no where in the manual or warranty info did it say that you were gonna get charged any particular amount...if it did i would send the engine in when it needed to and not every 25 hours..like bird of pray said...it would be more like 75 hours before it really even begun to show wear
05-20-2008, 06:19 AM
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RE: Dissapointment with Jet Central
No company with any cents would offer a warranty where they are going to lose money. This is a marketing strategy for improve their overall quality appearance. My guess is that their sales and reputation went way up when they offered this warranty.
Prior to this offering how was their reputation. If you do the math they are now guaranteed $250.00 every 25 hours per engine they sell if you want to keep their warranty.
Before this warranty was offered how many people would send their turbines in every 25 hrs I know I did not.
Just my thoughts
Competition is a great thing that causes improvements in products and price control
Prior to this offering how was their reputation. If you do the math they are now guaranteed $250.00 every 25 hours per engine they sell if you want to keep their warranty.
Before this warranty was offered how many people would send their turbines in every 25 hrs I know I did not.
Just my thoughts
Competition is a great thing that causes improvements in products and price control
05-20-2008, 07:24 AM
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RE: Dissapointment with Jet Central
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The warranty was the main reason I even bought the engine I could have bought a jet cat p160 and have kero start...so at least you guys know how the "warranty" works
The warranty was the main reason I even bought the engine I could have bought a jet cat p160 and have kero start...so at least you guys know how the "warranty" works
6) The Buyer must operate and maintain the Model Engines in accordance to the Model Engine manual. The Model Engine must be returned to JetCat USA for maintenance on or before the TBO (Time Before Overhaul) interval of every 25 hours. If Buyer fails to return the Model Engine within the TBO interval, any damaged parts affected by this negligence will be subject to additional repair costs.
Marty