According to the instructions in the manual I just lift up the hatch and dump in the air soft bbs. When I do that they go all over the inside of the tank. There is no connection between the fill and the airsoft unit ?

Either you're missing a part in there, or you're loading the wrong hatch.

Sounds like your tank has a part missing. Bummer. There should be a part that connects the gun to the hatch. You will have to open it up to know for sure.

It won’t let me upload a photo. There is a hole in the hatch that opens up but it leads to no where. Not sure what part I am missing

There should be a switch inside the hatch that turns the airsoft gun on and off.

On the inside it looks like this. It funnels the bb's into the gun.

It connects to the gun back there where it's dark in the picture. If you have the switch mounted inside the hatch like my picture, then the part is there, but it may be loose at the gun end.

There is no switch on mine and no provision made for one
appreciate the pics and effort.
Even if it had capacity to shoot I can’t figure out how to make do that either. The manual doesn’t match the transmitter