redcat racing support failed need help
#1
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redcat racing support failed need help
so after a few emails, i even tried to call them each time the line has been buisy, i would like some help please, after the esc on my volcano fried i just want it replaced at thhis point
or get a upgraded replacement, anyone one on here a redcat dealer that can warranty my esc, and or upgrade me to a bigger one
any help would be awesome, thanks
or get a upgraded replacement, anyone one on here a redcat dealer that can warranty my esc, and or upgrade me to a bigger one
any help would be awesome, thanks
#4
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RE: redcat racing support failed need help
Yes there are alot of dealers on here but you will still have to fill a warranty claim from redcat and redcat will have to handle it. You can expect a dealer that you did not buy it from to handle the warranty for you. http://www.redcatracing.com/information/warranty.html
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RE: redcat racing support failed need help
and i filled that out all week, twice in a night, when i called line was buisy so its either i buy a complete new set up or keep waiting and patentince are wearing thin
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RE: redcat racing support failed need help
like i stated no bull**** when i called the line was buisy. i have filled out the warranty claim form all week and just did it again today
so i`ll try again on monday
so i`ll try again on monday
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RE: redcat racing support failed need help
here is the update
my emails were repsonded to and with no issues redcat racing is sending me a upgraded 60amp esc under warranty
how cool is that i just needed to be pateint and they came through thank you again redcat racing
my emails were repsonded to and with no issues redcat racing is sending me a upgraded 60amp esc under warranty
how cool is that i just needed to be pateint and they came through thank you again redcat racing
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RE: redcat racing support failed need help
well i got the new esc today, but i got home late i was in a i-car class all night, so ill install tomorrow and see what happens