Questions and Answers If you have general RC questions or answers discuss it here.

Rant on GWS

Reply

Old 04-25-2008, 04:09 PM
  #1  
Campy
Senior Member
Thread Starter
My Feedback: (1)
 
Campy's Avatar
 
Join Date: Jan 2002
Location: Baltic, CT
Posts: 3,613
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Rant on GWS

Purchased a GWS receiver (RD8SL 72mhz). I get ready to install it in a plane, and as I normally do, I bench test everything (battery, servos, extensions, switch, etc.). Nothing is working. Try a different TX, still nothing, a different crystal, nada. The receiver is dead.

Since I am still within the 90 day warranty, I get an RMA and send it back for repair/replacement - this is on March 3. On March 19 I still haven't heard anything from GWS so I send an email requesting the status of the receiver. I am told "Your request is processed, however our warehouse is currently out of stock.
We are waiting for shipment. "

Today, April 25, I asked if they had received their receivers yet and could they provide a shipping date.

GWS response: "We are currently waiting for our shipment. " Over 5 weeks and they haven't received a shipment YET ? !!!!! Come on, give me a break !

IMHO - that is not saying much about their customer service.
Campy is offline  
Reply With Quote
Old 04-26-2008, 11:17 AM
  #2  
alfredbmor
Senior Member
 
alfredbmor's Avatar
 
Join Date: May 2005
Location: El Paso, TX
Posts: 1,789
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Rant on GWS

That is a common problem with many overseas manufacturers and unreliable US distributors.
alfredbmor is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service