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Traxxas support useless

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Old 05-26-2008, 06:44 PM
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DriftingDragon
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Default Traxxas support useless

From my email
At 07:10 PM 5/25/2008 -0400, you wrote:

what is the pinions and spur i would need to use to run the 12t titans in my 3905 emaxx



Hello,

I am not aware of any way to do it or what gearing combination it might take. Your best source for this type of information would be your local Traxxas hobby dealer. You can find your nearest U.S. Traxxas dealer at this link! http://www.traxxas.com/products/trx_products.htm





Best regards,
Stephen Lindholm,
TRAXXAS Customer Service

Please include all previous e-mails in your response

You can view all of our vehicles, exploded views, parts lists and parts pricing at our website. www.traxxas.com, and www.buytraxxas.com. You can download a catalog at http://www.traxxas.com/support/catalog/trx_catalog.htm

If you need further assistance, please contact our Customer Service department at one of the following:

Monday through Friday, 8:30am to 9:00pm Central Time

US Customers only 1-888-TRAXXAS (Toll Free)
Outside of US 972-265-8000
Fax 972-265-8011
e-mail [email protected]
Address 1100 Klein Rd. Plano, Texas 75074 USA
-
TRAXXAS UK
Voice 44-117-956-1002
Fax 44-117-956-1121
Address P.O. Box 1128 Winterbourne, Bristol BS36 2SH, England
Old 05-26-2008, 06:46 PM
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DriftingDragon
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Default RE: Traxxas support useless

anyone what to help figure out how to run the 12t titans properly geared to help people from burning out the motors
Old 05-26-2008, 07:05 PM
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sloppyG
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Default RE: Traxxas support useless

the 12t titans can't be used with that much voltage, they'll burn up

that's why they told you it can't be done,


traxxas customer service just saved you the cost of 2 burnt up titans, you should be thankful
Old 05-26-2008, 07:07 PM
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Default RE: Traxxas support useless

im gunna still try and get it to work
Old 05-26-2008, 07:10 PM
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sheograth
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Default RE: Traxxas support useless

How is that their fault?
Old 05-26-2008, 07:14 PM
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Default RE: Traxxas support useless

since they dont know they what me to bug the guys at my lhs
Old 05-26-2008, 07:15 PM
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sheograth
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Default RE: Traxxas support useless

They do know - you're not supposed to use the 12t Titans in that application.
Old 05-26-2008, 07:27 PM
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SavageX78
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Default RE: Traxxas support useless

The 12 turn titan was not made for the emaxx. It was made for the stampede rustler and bandit XL-5s.
You gotta remember the emaxx weights a lot more than any of those 3.
Old 05-26-2008, 07:29 PM
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Default RE: Traxxas support useless


ORIGINAL: DriftingDragon

im gunna still try and get it to work

Why?

Its not going to work. It may work for a little while but youll probably smoke the motors in 2-3 runs if you even get that out of them.
Old 05-26-2008, 07:40 PM
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DriftingDragon
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Default RE: Traxxas support useless

ill get brushless heat sink w/ fan
Old 05-26-2008, 07:46 PM
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Default RE: Traxxas support useless

or maybe go dual black cans
Old 05-26-2008, 07:50 PM
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Default RE: Traxxas support useless

what would be the motors i could use for high speed then
Old 05-26-2008, 08:06 PM
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Default RE: Traxxas support useless

this thread can be deleted
Old 05-26-2008, 08:07 PM
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Default RE: Traxxas support useless

arent there some 600 sized brushed motors for the emaxx?
Old 05-26-2008, 08:08 PM
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Default RE: Traxxas support useless

ORIGINAL: DriftingDragon

what would be the motors i could use for high speed then
Just use the titans and gear them a little taller. But dont bash with that gearing.
Or you could just save up and go brushless. Then youll have some good speeds.

Edit: oh yeah check out Kershawdesigns.com they make some 700HO motors. Theres some vids on youtube too.
Old 05-26-2008, 08:12 PM
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Default RE: Traxxas support useless

my silvercans are faster then the titans
i just want more speed with the evx2
Old 05-26-2008, 08:20 PM
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Rob6
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Default RE: Traxxas support useless

I kinda have to agree that Traxxas support isn't the greatest. But a titan 12T shouldn't go into a Emaxx. Also please use the "edit post" Feature just a tip. Anyways I think Traxxas could have addressed this a lot better.
Old 05-26-2008, 08:29 PM
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Default RE: Traxxas support useless

ok well give me suggestions for motors i can run on the evx2 for speed i dont car about wheelies any more im gunna be starting to race but a bit low on funds

edit: doesnt have to be a traxxas motor
Old 05-26-2008, 08:42 PM
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iamnot
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Default RE: Traxxas support useless


ORIGINAL: Rob6

I kinda have to agree that Traxxas support isn't the greatest. But a titan 12T shouldn't go into a Emaxx. Also please use the "edit post" Feature just a tip. Anyways I think Traxxas could have addressed this a lot better.
how would traxxas
have handled it better?

they told him it
wouldn't work in that application
then said try a lhs
then gave him info to find a lhs

what more would you have them do?

and as far as "bugging" the guys
at the lhs
they love to get people in their stores
traffic is what makes sales

point of fact
imho
traxxas customer support
is about the best there is

find one other industry where
a company will send free replacement parts
just because somebody calls
and says it broke
Old 05-26-2008, 08:45 PM
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Rob6
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Default RE: Traxxas support useless

In my honest opinion they could have told him straight up that he should not run it with the 12T. They kind of left it wide open for debate.
Old 05-26-2008, 08:49 PM
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hands without shadows
 
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Default RE: Traxxas support useless

If you get an email where someone disregards grammar and doesn't go into any detail about tires or volts there is only so much you can do.....
Old 05-26-2008, 08:49 PM
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DriftingDragon
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Default RE: Traxxas support useless


ORIGINAL: Rob6

In my honest opinion they could have told him straight up that he should not run it with the 12T. They kind of left it wide open for debate.
rather then saying should be used in the emaxx say there is no good way of running it


any ways give me suggestions for motors
Old 05-26-2008, 08:56 PM
  #23  
iamnot
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Default RE: Traxxas support useless

"I am not aware of any way to do it"

how much more straight up would you like?
Old 05-26-2008, 09:00 PM
  #24  
Rob6
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Default RE: Traxxas support useless


ORIGINAL: iamnot

"I am not aware of any way to do it"

how much more straight up would you like?
Uhhh, for most people thats open for debate. It should go more like this:
Sorry Traxxas recommends not doing this as for, the Titan 12T motors will Burn up. Blah blah... points to what you should do
Old 05-26-2008, 09:03 PM
  #25  
sloppyG
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Default RE: Traxxas support useless

just buy a mamba monster max controller ($150)

and a feigao 8XL ($70)


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