Since the Phoenix flight simulator DOES NOT come with a transmitter box, it is programmed to follow the parameters programmed into YOUR trasmitter. First you need to make sure you have your transmitter set-up to helciopter mode, and then you continue trobleshooting from there. Then comes the calibration part, and the servo reversal part.

Give us a little more information on the transmitter you are trying to use to better help you.

Rafael