Recently I placed an order of $ 330.00 with QTH, quickly I found that this shop has a very strange way of working and soon enough my alarm senses were telling me I was in trouble ( no e-mail responses, no real phone to discuss my order status, etc )
I read this forum and this was my solution:
Called my credit card bank and explained to them the complete situation, they double check that QTH still hadn´t charge my card so they just reported my card as a LOST CARD, no one will be able to charge anything to it and I will receive a new plastic in no more than 10 days. :-)
Now I will place the order with a good online shop and I will sleep better........