From all reports, Hobbico is trying to do a good job with the DLE warranty work. The problem comes from the many newbies buying gas engines from a newbie parts vendor. Hobbico has never been set up to deal with the more experienced modelr, and does not carry much in the way of supplies for the giant scale modeler. In days past those graduating to gas engines had obtained a lot of experience along the way and made different part choices with larger models. That education is woefully lacking today, hence the need for RC blog sites.

Newbies by definition generate more problems than the products used generally do. That's just the way it is. Because of their lack of sophistication they make poor component selections and generate a lot of grief. They also break things because they use them incorrectly. That's one of the things that some of the old timers/old farts are here to help prevent. Of course that's dependant on a newbies desire to listen.