ORIGINAL: AltecareRC
ORIGINAL: Gary Arthur
By the photos, it appears that the customer may be claiming the elevator pivot failed and caused the crash.
Looks like '' deja vu '' but in may case both stab systems got yanked out or ripped off of the fuse at the same time in straight and level flight and at half power 2 minutes into the 3rd flight of the life of my FEJ Hawk.
Needless to say waited 5 months for a resolution and the factory washed its hands completely from me, so I did the same and stopped dealing with them.
I remeber that happening Peter. I watched it go in. Sorry to hear that they did not make things right.