Any venture owners,
I have a venture that has only been in the air 3 times (hovering). The last time I took it out to the field, everytime I would start to get it in the air it would yaw violently to the left. After looking at gyro, settings, etc. I discovered the tail slide ring had broken at the "plastic seam". After calling the help line to have a new one sent under warranty I got the third degree from them, saying that this is not a normal failure, however, I have seen a few posts already of failure of this piece. They did agree to send one to me, but wanted me to send the broken one to them for 'inspection"?? Any other owners have this problem. I was quite dissapointed with the tone of their inquiries.

Also, having problems getting the tail slide ring sleeve out of the tail slide--just spins in place? Is it supposed to unscrew? Any help would be appreciated.