ORIGINAL: Live Wire
I used to own a hobby shop

and when a box was opened it was not a new item. It also states on most boxes , to return to manufacturer for replacement. Sad facts of life , if you did not want the plane in the condition it was in you should not bought it. No wander there are so few LHS any more.
Larry k
Hi Larry,
With all respect, nobody would ever buy an RC plane without opening the box and looking at the contents. When was a last time you see a box of an ARF plane wrapped in a shrink wrap? People open boxes all the time and that does not make you committed to buy the plane just by peeking at its content. I can see the exception with PLASTIC MODELS because no one would buy an opened plastic kit ( I have over 40 year building and built thousands of models) though. Also this plane was not for sale as "as is- no refund" status. DP