When I opened the box, I mentioned to the saleman the poor quality of the paint job (touch up everywhere) and globs of glue all over the fuse. I even showed that to him. This is not about something that is broken or missing. This is about workmanship issue. DP
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Yes, and after telling him what you saw, you purchased it anyway. Knowingly you purchased it, and did take it home. I would have accepted the box back from you, because by not doing so, he lost a customer. The good news is that you have another recourse. Get intouch with Horizon, and they will solve your problem. Send them a picture (or more than one) of the problems encountered.

Quite frankly, if you notice at first sight problems with an item, why buy it? I would be weary of more unseen problems in a defective product...

Gerry