ORIGINAL: Dai Phan
ORIGINAL: GerKonig
When I opened the box, I mentioned to the saleman the poor quality of the paint job (touch up everywhere) and globs of glue all over the fuse. I even showed that to him. This is not about something that is broken or missing. This is about workmanship issue. DP
Yes, and after telling him what you saw, you purchased it anyway. Knowingly you purchased it, and did take it home. I would have accepted the box back from you, because by not doing so, he lost a customer. The good news is that you have another recourse. Get intouch with Horizon, and they will solve your problem. Send them a picture (or more than one) of the problems encountered.
Quite frankly, if you notice at first sight problems with an item, why buy it? I would be weary of more unseen problems in a defective product...
Gerry
Hi Gerry,
If you look at my posts on RCU, I give all my ARFs makeovers so mine won't look the same at the field like others (the tiger month picture on my avatar is the make over from the GP moth). Anyway, I thought these blemises won't be a problem so I bought the plane. Once I got home, I thought the original paint job is kind of neat so I decided not to repaint it. But the poor paint job bothered me so much that I decided to ask for an exchange. There is nothing broken or missing. It is just poor paint and glue jobs. DP
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Well, then you have a recourse, as I mentioned in my message: Get in touch with Horizon. It is still puzzling why would you pay full price for a defective item. But, hey, it's a free country.
Good luck with your purchase. I also do not mind to pay a little more (normally my LHS matches Tower's prices, but I pay taxes (6%) and no shipping) to have a chance to inspect the plane before the purchase. This way if there is a problem, or damage or missing part, I just pass, or ask for another one if I like the model a lot:-) It works for me. I am wary of big light fragile boxes delivered by the brown van:-)
Gerry