ORIGINAL: edfman
Seems very odd that they would tell you to return it to hongkong. In fact i highly doubt it
Follow the link above and and you will get the AUS warehouse return address and a RMA number.
I don't know what all the fuss is about here. It will cost you about $12.00 to return the item to the Australian warehsoue. I just wonder how many calls you have made to the ACCC. BTW you really need to call DFT.
The other thing that people don't understand is that companies need to return the goods to the manufactuer so that they can be compensated. Its reasonable.
I can assure they did tell me to return it to Hong Kong, do you want the emails????
That link is to just a blank form, there is no address and no RMA