This past Saturday after landing my JC Rabbit started it's cool down, for the first time ever I heard what sounded like a bad bearing in the starter motor. The turbine operated fine, no other issue.

I dropped Eric an email Saturday night explaining my issue. I didn't think I would see a reply until maybe Monday. Nope, I woke up to an email Sunday morning asking for the serial number, I replied Sunday evening. I received another email Monday saying a starter motor would be going out today (Monday). Well I assumed incorrectly that I may see it in 5 to 7 days, the starter motor arrived before noon on Tuesday... wow!

It took me until this afternoon to do the install.

All I can say is this excellent service is why I will be buying another JC turbine in the future. It could not have been handled any more efficiently.

Steve