<div>Interesting store policy, but it´s a shame they don´t put it in practice, take a look.</div><div></div><div>
</div><div>Originally Posted by BEVRC </div><div>We are focused on the best customer service we can provide</div><div>
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</div><div>Originally Posted by BEVRC </div><div>We are totally focused on the customer. It is a top priority for us. We have thousands of customers all over the world but that is no excuse. If we get it wrong we will admit it.</div><div>
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</div><div>Originally Posted by BEVRC </div><div>... If we have failed to meet our customers needs we will do whatever we can to rectify this.</div><div>
</div><div>Source:
http://www.rcgroups.com/forums/showthread.php?t=1767211</div><div></div><div>Considering the above quotes, where is the:</div><div></div><div>a) "...
best customer service we can provide"</div><div>b) " We are
totally focused on the customer."</div><div>c) " If we get it wrong
we will admit it."</div><div>d) " If we have failed to meet our customers needs
we will do whatever we can to RECTIFY THIS" </div><div></div> in my case ?