Interesting store policy, but it´s a shame they don´t put it in practice, take a look.
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Originally Posted by BEVRC <div>We are focused on the best customer service we can provide</div></div><div>
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Originally Posted by BEVRC
We are totally focused on the customer. It is a top priority for us. We have thousands of customers all over the world but that is no excuse. If we get it wrong we will admit it.
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Originally Posted by BEVRC
... If we have failed to meet our customers needs we will do whatever we can to rectify this.
</div><div>Source:
http://www.rcgroups.com/forums/showthread.php?t=1767211</div><div></div><div>Considering the above quotes, where is the:</div><div></div><div>a) "... <span style="color: rgb(255, 0, 0);">
best customer service</span> we can provide"</div><div>b) " We are<span style="color: rgb(255, 0, 0);">
totally focused on the customer</span>."</div><div>c) " If we get it wrong <span style="color: rgb(255, 0, 0);">
we will admit it</span>."</div><div>d) " If we have failed to meet our customers needs <span style="color: rgb(255, 0, 0);">
we will do whatever we can to RECTIFY THIS</span>" </div><div></div> in my case ?
