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Old 02-04-2013 | 12:41 AM
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cap102
 
Joined: Jan 2012
Posts: 22
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From: Hamburg, GERMANY
Default Robart customerservice sucks

Good morning,

I bought me a tricycle Robart gear at Towerhobbies and when testrunning it for the first time
the fillingvalve was not tight.One could hear the air come out of it so the whole system was loosing
pressure.Tower asked on their website to directly contact Robart in case of technical issues.
So i emailed to Robart and got an automatically generated reply immediately.They will get into contact
in a few days and so on...
I heard nothing since and that was in mid december.
If that is their kind of regulating customers problems it surely was the last Robartretract i bought...
What can I do?

Regards
Achim