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Old 03-07-2013 | 08:59 PM
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ftherrmann
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From: Huntsville, AL
Default RE: Non Existant EagleTree Support!

Just wanted to do a short followup to my own post concerning the EagleTree lack of support. Too bad their too busy counting $$$ and can't answer the phone.

The problem I had was the relationship of the guardian stabilization and RTH feature of the OSD. After tweaking the values in both I was able to repeatedly do about a dozen successful RTH tests this afternoon.

Here is a link to a short 3 minute video showing the RTH working correctly:

http://www.youtube.com/watch?v=4xVEhoe38Ks


I'd also like EagleTree to know that I would have been able to figure out this problem much more quickly had EagleTree given me just a little support.

Here's some EagleTree motto suggestions:

"Products engineered by engineers for engineers."

"Don't call us, we'll call you!"

"Don't have a degree in control theory,,, your problem, not ours!"

In conclusion: My recommendation to any non-engineer out there is to stay away from EagleTree unless your ready for a really long and hard heroic effort at trying to decode the EagleTree product instructions.

Sincerely,

Fred Herrmann