Yup, I ordered the same tires and several other items. After 4 weeks and no stuff or any communication, I called them only to be told that the tires were on back-order and weren't expected for another four weeks. Guess what...cancelled the order! Getting real old dealing with an outfit that doesn't care about their customers enough to keep them!! I may still purchase some of their products from other sources but I'm through dealing directly with them...and paying full retail to boot!!! Glad you finally got your refund Bruno. Did Robart go through some management changes recently? Or maybe that's what they need!!!