Hi Slick,
The German boys are usually quite responsive. Calling them is a good option. The help line is working well nowadays.
If not I can help you but our stock is in the USA and cost wise it would be better for you to get what you need directly from Berlin.
If no luck from this side, Please do not hesitate to contact us at
[email protected].
I oriented Weatronic to my good friend Peter Ayache because I know that he would provide excellent support to our Canadian customers. In any case I will back him up technically if necessary.