Shawn I was some what luckier than you I did get a hold of a place about my Hyperion charger, but at last there is no service on them in the states. They did however offer me a new charger like and kind for about 40% off. I decided than since there is no service I would get another brand that has service in the states which was equal to the hyperion for the same price. Sorry I don't have the name of the place I called now, but I was able to get there number thru a hobby store in Salt Lake.