Originally Posted by on_your_six

This week, I had to take and post a 10 min movie showing that the item is defective. The item won't ever blink to say it is ready. I bought brand new from the company. I paid for 2day shipping. They are paying for return shipping (woopy dee doo), and will repair, not replace my brand new item. I want a brand new one... I paid for a brand new one. Their defect is not my problem.

I wanted to pay for immediate shipment of a new item and then be refunded when the defective device shows up at their facility. I think that is fair.... No they ONLY repair the items, not replace a warranty issue. Then it will be another week return. This is an American Company...

Not Happy