The controller is recognized. Exists in the hardware profile with no exclamation next to it and I also have other USB devices working perfectly.
I have install the program in three different computers (home, office, laptop) all three with different setups and OS but the result is the same. Reflex says that cannot find the USB interface and when I am trying to redirect the installtion to the Relex drivers I ve got The specified location does not contain information for your hardware device.
Damn I was waiting one week to get the program and start practicing and now I have the program and is not working.