Good luck my friend. I had one that wouldn't program either, it was bad out of the gate. If you haven't done it yet, contact Clark directly. That's what I did. We sent info and videos back and forth and he determined it was a bad board and wanted me to send it to him. At that point I was totally frustrated, and after spending $306.00 for the board and radio from one of his distributors, the board went into the garbage. The DX6i is now hooked to an IBU2 and it works great. I know there are plenty of people who make them work, I just got to the point that the frustration was just too much.