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Old 12-30-2015 | 06:04 AM
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CapeTruckMan
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I bought my daughter a ECX Ruckus for Christmas, biggest mistake I could have made! I never even got to test the range, with in 5 minutes of running at very low speed while showing my 5 yr old how to operate it the motor burned up. It got so hot it melted the connector wires and de soldered them from motor terminals at this point I was frustrated and ordered her a Traxxas Stampede. I took the ECX back to hobby shop and they replaced the Dynamite motor and said it was good to go, I picked it up and it didn't last 3 mins this time. The motor got really hot again and then all I had was steering control. At this point I'm very upset and so is my Daughter who has been super excited about the truck and hasn't even been able to use it so I contact Horizon Hobby via email and phone and still haven't heard back, what a joke. Next I box everything back up and make the hour drive to the hobby shop again and explain the sequence of events to them.... again, at first they told me they went above and beyond by replacing the motor the first time and I told them that is ridiculous, I bought the truck, extra batteries, upgraded charger they recommended not to mention a extra body and paint and it has never worked correctly. After arguing for a half hour and telling two other customers about my experience (and threatening to write into local papers) they gave me a store credit for the truck only, so I bought another Stampede which is hands down a better truck.