RE: creek hobbies poor service
I bought one of the Giles from Creek. It arrived with damage to a wing (some crushing), a broken piece in the fuse about midway to the tail, and a crack at the front of the slot for the vertical stab. I emailed them three times, and never got a response.
I repaired the damage and flew the plane. I was breaking in the OS 1.60 in the plane, so I was just doing some lazy maneuvers. On the backside of a loop, the tail feathers separated from the fuse... yes, total disaster.
I contacted Creek. It was like pulling teeth to talk to a decision maker. After much documentation, I finally settled for paying them ANOTHER $50 and shipping to replace it.
This ISN'T Great Planes. Don't expect comparable service. It ain't happening.