Yes, I agree. It's unfortunate but, the quality control standards have slipped dramatically in recent years. It's gotten so bad, you don't know who you can trust and if it's manufactured in China, lookout! Their excuse, "I'm just the seller, take your complaints up with the manufacturer". This is part of the reason why very few of the sellers provide a baseline set of instructions with their kits. They don't want to be held responsible for ANYTHING and/or just plain don't care. The bottom line, do your own due diligence, research and ask a lot of questions before you EVER place an order. Nothing is more discouraging than having bought "a pig in a poke".