I had a problem setting up a gy401 gyro and called them for help. They were great working with me to get it straight. It was definately my setup that was off but they never pushed that point. You will always hear some brand bashing.Chevy vs. Ford in my opinion.All of them have some quirks. I have one of the cheapie Hawk Sports. Its a great learner heli. I mean you can learn to drive in a Ferrari but is it a good idea for a first car?Look at the Century forum on Runryder and see what the guys that fly them have to say!