I just had to pass this along. I had a problem that was not Sigs fault. These people are phenomenal ! They do not try to stick it to you on the price for replacement parts, they answer your e-mail and return your calls in a very timely manner, they act like they really care. They answer the phone at 07:30am in the mornings and act like they are there to serve you and not the other way around. They were interested in the problem and how to resolve it. In my opinion, this is one great company to deal with. They act like they are also hobbyist.