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Old 03-28-2004 | 04:20 PM
  #11  
SKYPILOT
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From: Perris, CA
Default RE: Sig Service

Include me in the positive experience category

Bought a second hand (but still new in box) Sig Extra 300xs kit and since I know the owner and share a club field with him, never really looked closely at the contents "UNTIL" I got it home [&o] only to find out some bad news.

Seems that it is a fairly early kit, and has not been stored packed very well, there are many spiderweb cracks in the paint of the cowl, and the cockpit deck is broken junk, and lastly, the tail fairing was stored under the fuse or cowl and is distorted beyond repair.

Anyway, called Sig and spoke with a VERY friendly lady, admitting to her what a DOPE I was for not looking closely BEFORE buying, and she took pitty on me with a bit of a deal and ate the shipping on the three new parts wich were in stock ! !.

That may not seem like alot to some, but this was certainly not their fault so she could have just slammed me (verbally and monetarily) but instead took a very compassionate direction and helped me out.

This is my first Sig project, but with that kind of service, Won't be the last