My name is Steven Chao, employee with Cermark. There has much rumor regarding Cermark's relationship with Dave Patrick. Unfortunately, there is not much to tell. Dave and us are still on very good term.

There were issues with the Ultimate 40 vendor. The solution was reached using Cermark (3rd party) as the point of disbursement. Cermark has taken possesion of the stock in question. Dave does not provide support because Dave was not compensated to do so. It is only fair that one should be rewarded/treated fairly. Since there are unanswered ethic questions, our (Cermark's) goal is to eliminate remaing Ultimate-40 stock, and make certain that both parties move on.

I hope this clarify any misunderstanding regarding Dave (DPM) customer service issue regarding this aircraft. Dave has always done his best to help everyone. I don't believe that will change any time soon.

Peace,
Steven Chao