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Old 06-25-2004 | 11:40 AM
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Crash90
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From: Cressona, PA
Default Let's talk customer support.

Over the last 4 years I have had a fair share of problems, defects and wrong shippments. I have dealt with H9, Great Planes, Futaba, and a few others. Sometimes I was satisfied and sometimes I wasn't. In every case, they definately made it difficult for me to collect even when the problem was clearly their fault.

Well, the past few days I had the pleasure of dealing with Dion AKA STLPilot from OMP. I had an issue with a product of theirs that came thru with some blemishes. Let me tell you. Never before have I seen the kind of efforts to satisfy the customer that I got from OMP. These guys are truely top notch professionals and they have earned a lifetime customer. Thanks OMP.

Check them out at http://ohiomodelplanes.com