You can trace it on the recipients name (please excuse my spelling-I'm Afrikaans). We also had the same problem with the tracking number thing but they are able to trace it on your name. Although I wasn't sure ever if that worked. Have you phoned your local post office yet? Even with UPS i'm sure it wouldn't have helped much. Although you would have probably known that the package was sitting in customs. I would start by nagging the post office where you will be picking the package up from. Our Yaks showed on the papers that the package was lying at the post office for over two weeks. Another two or three weeks were taken up by customs. The amount of time the package actually spent on the road or travelling was minimal.