I am fortunate enough to have Mr. Ragland assist me with my hobby shop and ever since he did business has been very, very good. The ability to utilize fly before you buy has been nothing less than absolute success. I owe a great debt to Mr. Ragland because he literally saved my fledgeling hobby shop with his flying technique. I see him take people that have never flown before and have them flying in minutes, on a daily basis. I cant begin to tell you how that increases sales, other than stellar. I am glad Mr. Mathewson saw first hand what Mr. Ragland can and daily does do.