Poor service and support in Kit Industry
On the positive side, I've had very good customer service from Midwest. Have built a couple of their planes (Extra twice and AT6). There were a couple of missing parts and they shipped them the day after I called. I had a few questions when building and got prompt, courteous replies from the technical dept. The kits are good, prices reasonable, the planes were great flyers, good customer service both in terms of technical assistance and things like replacement of missing or faulty parts . . . . Seems like a good company to deal with.
vtsmx