A letter to Irvine Limited Uk

Dear Ian

As per phone call to you please find enclosed part number GS 092 Dogbone for replacement with which the pins have fallen out.

I also seem to be having trouble locating the M5x5 grub screws for this truck which also seems to come loose and fall out as have many other screws e.g. the base plate screws to the point I have had to rebuild the entire truck to cure this problem.

Could you please tell me where I can get these and other parts in the UK, as I cannot seem to find anyone who wants to stock Genesis 46 parts. They just tell me they sent back the trucks due to too many faults, which I can’t disagree with as mine has spent 2 ½ weeks out of the 4 weeks I have had it, at the shop which is about 45 miles away from me for repair because of faults. E.g. would not start from new, faults with radio gear because as I was told they are very low budget components so I had to pay for a better one to be installed which now works fine, front end rebuild to repair damage due to the fail safe going wrong even after it was replaced so I have had to remove it in order to be able to run the truck safely.

I really would never recommend this truck to anyone except as a £550 ornament as it spend more time in bits than as they quote “ready to rock”.

Many thanks

I did not get any reply to this letter and the part turned up 12 days later after a number of phone calls [:@] not a next day turnaround as they promised, so yet another 2 weeks in bits so making it 41/2 weeks out of 6 it has sat without use.[]