I have also contaced CEN U.S. because the truck I had, was one of the first batch cars and I urgently needed the care-pack... I contacted CEN U.S. and they told me to send them the orange failsafe and sales-receipt... unfortunally this did never arrive in teh U.S.

After a few mails they told me that the we willing to issue me the care-pack, but that they couldn't ship outside the U.S. I told them that I was willing to pay the extra costs for shipping... 2 days later I got a message that they would send me the care-pack... I didnt have to pay anything for it...

Sometimes it takes very long for CEN to answer any e-mail...