I had a similar thing happen the other week. I made a "under the radar" order from Tower a couple of weeks ago, but had it shipped to my work. When the shipment arrived, half the content was missing and there was a gaping hole in the box. I called Tower, and they quickly resent the missing merchandise to my HOME address. Gee thanks guys...
So, there I was at work tracking the Fedex shipment steadily getting close to my doorsteps where my wife would be. Come to think about it, this might have contributed to the start of the thread[

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-t