RE: TH Or Hobbico Cust. Service Problems
I'm in the same camp. Always gotten great service from Tower. Last shipment from them was incomplete. The box it came in was torn, and several small parts (glue, servo, pins, CA etc.) was missing. They never questioned it. Sent me a replacement right away. I think my shipping exerience with Tower is the best I have experienced on the web.
They've got me hooked.
My 2 cents.
-tycho