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Old 11-22-2004, 05:16 AM
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piper_chuck
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Default RE: TH Or Hobbico Cust. Service Problems

ORIGINAL: jayselle
They screwed me. Somehow they managed to double an order I had. I received an After all was said and done I had to pay about $140 in fees from my bank because of NSF. My bank has overdraft protection but they charge you out the ying yang. So my $5 meal at McDonalds cost me an additional $20 for NSF, etc, etc.
Such fees can be reversed. Ask Tower to write a letter explaining that the extra draft was their fault. Banks will usually remove the fees when their customer can prove that the overdraft was not their fault. If your bank will not remove the fees, go back to Tower and tell them, in writing, that they need to cover them. Copy the Better Business bureau.

PS. This is the kind of occurance that has kept me from having a check card. I just think it's too dangerous to have a card that provides a direct line to my money.