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Old 12-18-2004 | 10:00 PM
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ckangaroo70's Avatar
ckangaroo70
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From: London Mills, IL
Default RE: Vector Flight Awesome Customer Service

The last Plane I ordered was a VectorFlight, and the next Plane I order will be a VectorFlight. Just an absolutely amazing Product, and a Great Company to deal with. I have ordered from many different Companies, and none has shown the level of after the sale Customer Service that VF does. I hope as they grow that they can continue to remember what it is that makes them great! Even Companies like Tower Hobbies, who also have pretty good Customer Service, and with whom I have spent many new car payments with can not communicate with their Customers like VF can. Mass Mailings, and an occasional General info page is about the best they can do. With Tower it is just a Business Transaction, because they are frankly just to big to get to know who their Customers are, but with VectorFlight it almost seems like it is personal to them. You can almost invision them cristening each one of their Planes with a bottle of wine before it goes out the door.