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Old 01-03-2005 | 06:40 PM
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danhfvcsd
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From: Biggera WatersQLD, AUSTRALIA
Default PLEASE DELETE ME - I'VE BEEN SORTED!!!

I am SO pissed right now - well, actually i've been pissed for way more than that!!!!
More like the last 4 bloody months!!!

OK, so here's how it happened...
I ordered a few bits from helihobby, namely the Fixed Pitch Turbine Swashplate for the Mini Dragonfly. I get the order, and all is fine till i take out the swashplate(s/p), and i find it is faulty - the cntr swashball was falling out of the hole in the swashplate. I email helihobby, and get no response for over 2 weeks.

I am then told to post it out to their address, which i did the next day.
This was 4 MONTHS AGO NOW!!!!!

To make things even worse, i send them a 'check up' email to see how things were going along 3 weeks after i send it.....no response.....so another 2 weeks after that, i send another....

I HAVE SINCE SENT THEM AT THE VERY LEAST 6-7 EMAILS/WEBSITE ENQUIRIES AND HAVE STILL HAD NO RESPONSE!!!!

Please get this thread round so everyone can see - I'd like to know if anyone else has suffered from the poor service that helihobby has to offer, and how they went about getting their bits back!!


I'm from Australia, and i'm not royalty, so USD$80 is a lot for me to spend on a part that doesnt work and i havent even been able to use for shyt's sake!!!
LET ALONE LOOK AT THE DAMN THING!!!

Letting that out doesn't help me feel better at all - i wish helihobby would go out of business! - that's right...i'm THAT pissed of right now!

Thanks all