After 5 months, 5 phone calls, 8 emails, and 2 complete kits I finally got a plane that's not damaged. My new cowl and pants showed up today in perfect condition and it only took 4 days. Great job Great Planes. Maybe now I will consider buying more of their products. I can't believe it took so long to straighten this out but I'm so glad it's over with, now I can relax and start putting this thing together. I still got the cardboard wing tube sockets but I can fix that. Anyway I had to tell someone. Thanks!