I'd bet they make MUCH more as a result of magazine ads than they can possibly lose due to negative posts on internet discussion groups. The club I'm in is small, less than 50, and only about 5 have even seen RCU. Less than half of our members own a computer; most do subscribe to magazines.

My few dealings with Cermark have been positive. I bought a few things from them at their SWAC booth in Arlington. I ordered a few more things later through the web site. I've never had one of their planes; everything I bought was accessories.