Scott, I had a similar positive experience with DPM. When I got my Cub, the left wing tip had shipping damage (slightly crushed). I debated sending the wing back since the damage was slight and easily repairable. Nevertheless I called DPM and luckily spoke to Dave himself. Initially, I requested some covering material since I knew I would need that but Dave told me he didn't have any but offered to replace the wing. Not wanting to go through the hassle of packaging and shipping the wing, I told him that I was interested in the Cub instrument panel and maybe he could give me a break on the price. He said to me " I'll do better than that, I'll send it to you for free". What can I say, it was a win-win situation, it took me all of a half-hour to fix it, my friend had some leftover Yellow Cub UltraCote which matched pretty good and I got a free instrument panel.