Cermark shipping problem
Hi, I have ordered two planes from Cermark (F-16&Pitts S2B)
since I live in Canada, I asked for the shipping cost prior to ordering
also, I have specificaly asked NOT ship by UPS, since they charge a brokerage fee at the border (others do not)
I was assured what the shipping will cost and that it will be shipped by Parcel Post to Canada...
I placed the order, the total amount was charged to my VISA...
Next day I got a email saying that:
"I am contacting you to inform you of our recent shipping situation for your orders. Unfortunately we were not able to ship Airmail Parcel Post like we usually do to Canada because of the size of the packages. The least expensive option is through UPS which would cost $123.35 for shipping alone."
What should I do? I still want the planes, I have a quote for the initial shipping cost in my email...
I believe that I should only pay the shipping cost I was quoted before ordering. What do you think?