jigga, mine shifts to second just fine. I called CEN and they told me the following: Wind in the screws for second and third gear all the way. Wind out 4 turns on the second gear screws. Run it, hear it shift. If it doesn't, adjust up or down until you hear it shift to second. Once second is set, now start wrokgin on the thrid gear by the same process starting with 7 turns out.

Definitely the new era arms are much better but also more than twice as expensive; your choice.