I'm only trying to provide you guys with the best channel to get your personal problem settled as soon as possible so that everyone can enjoy their simulator.

Ikarus AeroFly Pro and Aerofly Pro Deluxe Support Forum
Get the answers to your technical questions about Ikarus' AeroFly Pro and Aerofly Pro Deluxe. Hosted by Dion from AeroFlyPro.com.

That is the title of this forum and I don't know how to make it any more clear then that.

I have given Ikarus the feedback that there are problems with the Commanders. As of right now I know of only 1 customer that I have ever seen that has had the problem with 2 Commanders, of course there could be more. Anyone else that has had a problem has had it taken care of.

My point is that rallying on these forums is useless because I am the only Ikarus representative reading them and I read every post as best I can. If you have a problem just call them like I said and you'll get taken care of. Ikarus knows there are issues with the Commanders, but they are replacing them with new ones. Why Dunman did not have his replaced only returned is beyond me, but I will find out why.

Also I take nothing personally. My goal in this forum is to direct the customers to the best and simpilest solution for their technical problem, not pass the buck. Ikarus policy to handle all warranty claims direct, which is VERY common in software or electronics. When you buy just about anything these days you open the box it says "do not return to store for warranty issues, call this number" If the problem does not get resolved through one of my solutions that I had to pass, I will take care of it personally then. So if you are still an unsatisfied customer and Ikarus did not live up to their warranty claim call my cell phone at 484.886.0130 and I will make whatever that needs to happen ... will happen.