well i'm glad that they took advantage of the opportunity to prove themselves worthy of your business! i'm even happier that you'll have a spare chippie.

it seems businesses rarely own up to their faults these days, uniformly rejecting claims as if policy. when in fact, legitimate customer complaints, like the one you had, really can help them stay in business longer. i'm sure they had a field day with their manufacturer over it! but rest assured, their quality will improve because of what you did.

and you should definitely thank yourself for pictorally documenting the damage well before you started on any fixes.

once again...

CONGRATULATIONS to you AND jet-hobbies!